Book
Balanced scorecard step-by-step for government and nonprofit agencies / Paul R. Niven.
Record details
- ISBN: 9780470180020 (cloth : alk. paper)
- ISBN: 0470180021 (cloth : alk. paper)
- Physical Description: xvii, 365 p. : ill. ; 23 cm.
- Edition: 2nd ed.
- Publisher: Hoboken, N.J. : J. Wiley & Sons, Inc., c2008.
Content descriptions
| Bibliography, etc. Note: | Includes bibliographical references and index. |
| Formatted Contents Note: | Introduction to the balanced scorecard -- Adapting the balanced scorecard to fit the public and nonprofit sectors -- Before you begin -- Training and communication planning for balanced scorecard success -- Mission, values, and vision -- Strategy : the core of every balanced scorecard -- Strategy maps -- Performance measures, targets, and initiatives -- Creating alignment by cascading the balanced scorecard -- Linking resource allocation to the balanced scorecard -- Reporting results -- The City of Charlotte : a balanced scorecard success story -- Sustaining balanced scorecard success. |
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Available copies
- 2 of 2 copies available at Legislative Library.
Holds
- 0 current holds with 2 total copies.
Other Formats and Editions
Show All Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Holdable? | Status | Due Date |
|---|---|---|---|---|---|---|
| Legislative Library, Vaughan Street | JF 1525 .T67 Niv 2008 c.1 (Text) | 36970100156399 | General Collection | Volume hold | Available | - |
| Legislative Library, Vaughan Street | JF 1525 .T67 Niv 2008 c.2 (Text) | 36970100156407 | General Collection | Volume hold | Available | - |
More information
- Book News
Based upon his observations of how private industries use this method of measurement and control of organizational performance, consultant Niven finds ways to adapt its tenets to the particular needs of governmental and non-governmental nonprofit agencies. Niven introduces the basic concepts of the Balanced Scorecard and gives advice on getting ready for the process, then gives directions and advice on training and communication planning, developing the mission and strategy, creating strategy maps, creating performance measures (including targets and initiatives), cascading the Balanced Scorecard to create alignment, linking resource allocations, reporting results and maintaining the process. Niven includes a very interesting case study and has updated this edition extensively to reflect new research. Annotation ©2008 Book News, Inc., Portland, OR (booknews.com) - WILEY
This book provides an easy-to-follow roadmap for successfully implementing the Balanced Scorecard methodology in small- and medium-sized companies. Building on the success of the first edition, the Second Edition includes new cases based on the author's experience implementing the balanced scorecard at government and nonprofit agencies. It is a must-read for any organization interested in achieving breakthrough results.
