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Balanced scorecard step-by-step for government and nonprofit agencies  Cover Image Book Book

Balanced scorecard step-by-step for government and nonprofit agencies / Paul R. Niven.

Niven, Paul R. (Author).

Record details

  • ISBN: 0471423289
  • Physical Description: xiv, 305 p ; 24 cm.
  • Publisher: Hoboken, N. J. : Wiley, 2003.

Content descriptions

Bibliography, etc. Note:
Includes bibliographical references and index.
Subject: Total quality management in government
Administrative agencies > Management > Evaluation.
Nonprofit organizations > Management > Evaluation.
Benchmarking (Management)
Performance standards
Organizational effectiveness > Measurement.

Available copies

  • 1 of 1 copy available at Legislative Library.

Holds

  • 0 current holds with 1 total copy.
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Location Call Number / Copy Notes Barcode Shelving Location Holdable? Status Due Date
Legislative Library, Vaughan Street JF 1525 .T67 Niv (Text) 36970000279895 General Collection Volume hold Available -

PAUL R. NIVEN is a management consultant and noted speaker on the subject of the Balanced Scorecard. He is the author of the acclaimed Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results. Additionally, his work on Performance Management has been published in many professional publications. Mr. Niven has developed Balanced Scorecard systems for large and small clients in a wide variety of organizations, including the public sector, nonprofits, and the Fortune 1000. He may be reached at (760) 918-5990.


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