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Benchmarking staff performance : how staff departments can enhance their value to the customer. Cover Image Book Book

Benchmarking staff performance : how staff departments can enhance their value to the customer.

Fitz-enz, Jac. (Author).

Record details

  • ISBN: 1555425739 (alk. paper)
  • Physical Description: xviii, 218 p ; cm.
  • Publisher: San Francisco : Jossey-Bass Publishers, c1993.

Content descriptions

Bibliography, etc. Note:
Includes bibliographical references and index.
Subject: Organizational effectiveness
Customer services
Benchmarking (Management)
Line and staff organization
MANAGEMENT/HOW TO.

Available copies

  • 1 of 1 copy available at Legislative Library.

Holds

  • 0 current holds with 1 total copy.
Show Only Available Copies
Location Call Number / Copy Notes Barcode Shelving Location Holdable? Status Due Date
Legislative Library, Vaughan Street HD 58.9 Fit (Text) 36970001192501 General Collection Volume hold Available -


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