Catalogue

Search Results

Catalogue Search

Additional search filters and navigation

Results 1 - 10 of 52 (page 1 of 6)
State of customer relationship management : the Canadian report 2010.
Uncommon service : how to win by putting customers at the core of your business / Frances Frei, Anne Morriss.
The book of business awesome : how engaging your customers and employees can make your business thrive / Scott Stratten.
Leveraging customer relationships to drive growth : CEO perspectives / [prepared by Eileen Fischer and Rebecca Reuber for the Ministry of Economic Development and Trade}.
Customers as partners : building relationships that last / Chip R. Bell.
Human sigma : managing the employee-customer encounter / John H. Fleming and Jim Asplund.
Connectability : 8 keys to building strong partnerships with your colleagues and your customers / by David Ryback ; with Jim Cathcart and David Nour.
Extreme trust : honesty as a competitive advantage / Don Peppers and Martha Rogers.
The loyalty leap : turning customer information into customer intimacy / Bryan Pearson.
Shared services and CRM / by Anna S. Powell.

Search Results Facets

Search Results List

Additional Resources