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Results 1 - 10 of 74 (page 1 of 8)
The effective public manager : achieving success in a changing government / Steven Cohen, William Eimicke.
The new effective public manager : achieving success in a changing government / Steven Cohen, William Eimicke.
How to get started implementing total quality management.
Benchmarking in the public and nonprofit sectors : best practices for achieving performance breakthroughs / Patricia Keehley and Neil N. Abercrombie.
Quality update.
The voice of continuous improvement.
TQM update : total quality management.
Government's role in quality enhancement initiatives : results of focus group consultations / [ATi Consulting Corporation].
Quality & Productivity Initiative : progress report.
Introduction to total quality management in the federal government.

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