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Results 1 - 7 of 7 (page 1 of 1)
Civil service reform in Britain : lessons for Canada.
Public sector reform and the Citizen's Charter / edited by Chris Willett.
Current good practices and new developments in public service management : a profile of the Public Service of the United Kingdom.
Blueprint for a revolution.
Implementing the U.K. Citizen's Charter.
Rethinking the delivery of public services to citizens / F. Leslie Seidle.
Empowering the customer : the citizen in public sector reform / Victor Ayeni.

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