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Transforming organizational structures.
Reinventing human resource management.
Streamlining management control.
Improving regulatory systems.
Putting customers first : serving the American public : best practices in telephone service : Federal Consortium benchmark study report / [Al Gore, Vice President of the United States].
Creating a government that works better & costs less : from red tape to results : report of the ... / Vice President Al Gore.
Rethinking program design : accompanying report of the ....
Strengthening the partnership in intergovernmental service delivery : accompanying report of the ....

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