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Results 1 - 10 of 29 (page 1 of 3)
The Managing for results self-assessment tool / Office of the Auditor General of Canada, Treasury Board of Canada Secretariat.
Government program evaluation plan (GREP).
Citizen-Centred Service : responding to the needs of Canadians / for the Citizen-Centred Service Network.
Report of the Auditor General of Canada to the House of Commons : service quality.
Citizens first 3 / George Spears, Kasia Seydegart, Faye Schmidt ; Erin Research Inc. for the Institute for Citizen Centred Service & the Institute of Public Administration of Canada.
Citizens first 2000 / George Spears, Kasia Seydegart ; Erin Research Inc. for the Public Sector Service Delivery Council and Institute of Public Administration of Canada.
Report of the Independent Review Panel on Modernization of Comptrollership in the Government of Canada.
Getting government right : a progress report.
Report of the Auditor General of Canada to the House of Commons : strategies to implement modern comptrollership.
Good practices in citizen-centred service / D. Marie Blythe with D. Brian Marson for the Citizen-Centred Service Network [and] Canadian Centre for Management Development ; contributions from Stephen Bent ... [et al.].

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