Listening to customers : an introduction
Record details
- ISBN: 0772617899
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Physical Description:
print
24 p. : ill ; 28 cm. - Publisher: [Victoria] : Service Quality B.C. Secretariat, 1993.
Content descriptions
Bibliography, etc. Note: | Includes bibliographical references: p. 18. |
Search for related items by subject
Subject: | Customer services -- British Columbia -- Evaluation Public administration -- British Columbia |
Available copies
- 1 of 1 copy available at Legislative Library.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
Location | Call Number / Copy Notes | Barcode | Shelving Location | Holdable? | Status | Due Date |
---|---|---|---|---|---|---|
Legislative Library, Vaughan Street | B.C. ServQual (Text) | 36970001155870 | Provincial | Volume hold | Available | - |