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Listening to customers : an introduction  Cover Image Book Book

Listening to customers : an introduction

Woodhouse, Scot A. (Author). Conner, Greg J. (Added Author). Marson, D. Brian. (Added Author). Service Quality B.C. (Added Author).

Record details

  • ISBN: 0772617899
  • Physical Description: print
    24 p. : ill ; 28 cm.
  • Publisher: [Victoria] : Service Quality B.C. Secretariat, 1993.

Content descriptions

Bibliography, etc. Note: Includes bibliographical references: p. 18.
Subject: Customer services -- British Columbia -- Evaluation
Public administration -- British Columbia

Available copies

  • 1 of 1 copy available at Legislative Library.

Holds

  • 0 current holds with 1 total copy.
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Location Call Number / Copy Notes Barcode Shelving Location Holdable? Status Due Date
Legislative Library, Vaughan Street B.C. ServQual (Text) 36970001155870 Provincial Volume hold Available -

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